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NHPCO Podcast

The official podcast of NHPCO connects you with experts and leaders in hospice and palliative care with pertinent discussions about timely issues facing the field today. Judi Lund Person and Jennifer Kennedy will focus on pressing regulatory, compliance and quality topics and team NHPCO will focus on additional news of importance.
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Oct 17, 2017

There are a number of tools available to help you track critical compliance and quality metrics. Are you using them to your best advantage? Creating a compliance dashboard with these tools can help you streamline monitoring. Judi and Jennifer discuss tips for your dashboard.

Oct 3, 2017

For our one year anniversary episode Judi and Jennifer talk about a topic that remains one of the most frequently asked. Hear them discuss the thought behind this requirement and some of the things providers should be most aware of to be compliant.

Sep 19, 2017

Just over half of hospice organizations have downloaded their current Program for Evaluating Payment Patterns Electronic Report (PEPPER). Providers who aren't accessing their report are missing vital information on quality and performance and red flags that regulators are looking at. NHPCO's team shares their concerns and Judi and Carol discuss the opportunities in this underused but incredibly valuable resource.

Sep 5, 2017

Concluding our series on the four levels of required care with Judi and Jennifer discussing the provision of routine home care. This is the majority of care that is provided in hospice and there are still many questions providers have or components they are unsure about. Also, at the top of the episode, Judi also lets listeners know about the waiver CMS has enacted for providers in Texas and Louisiana.

Aug 16, 2017

This episode was inspired by listener feedback. Following our discussion on Inpatient Respite Care, in this episode we continue looking at one of the four levels of required care with Judi and Jennifer discussing the provision of continuous home care. There are some intricacies related to billing and documentation that are important to understand. And we discuss the Survey Team Attitudes and Relationships, a data collection tool that is a valuable benefit of membership to help you gauge employee satisfaction.

Aug 1, 2017

We are excited to have Dr. Joan Harrold join Judi and Jon in the studio to discuss some of the important aspects of the “physician certification” for hospice and the role members of the interdisciplinary team play in helping physicians with this essential documentation.

Jul 18, 2017

There are many urban myths about respite care in hospice. As one of the four levels of care, all providers should know how it works and what the compliance risks are. Judi and Jennifer offer advice and answer some frequently asked questions about Inpatient Respite Care.

Jul 4, 2017

There has been much talk of regulatory burden reductions but what does that mean for hospice? Hear Judi and Sharon Scribner Pearce, Vice President of Policy discuss what NHPCO is doing and what opportunities there are for provider feedback. They also dive into repeal and replace and what it could mean for hospice and Medicaid.

Jun 20, 2017

There are factors in the 2017 Proposed Rule that are of concern to providers and Judi and Jennifer discuss some of the top issues: issues relating to eligibility, medical records necessary for admission and Part D. With the comment deadline of June 26 approaching, it's important for all providers to take advantage of this opportunity to provide feedback to CMS before the Wage Index Rule is finalized. 

Jun 6, 2017

Addressing another common issue providers are facing today, Judi and Jennifer discuss some of the more problematic issues involving drug disposal. From misunderstandings around DEA requirements to what you should do if a family refuses disposal, listen in to get answers to some of your pressing questions. 

May 16, 2017

As many of you know by now, the proposed rule was released at the end of April. Judi and Jennifer discuss the their key takeaways for providers, like the wage index and and quality reporting. Hear how you can provide feedback as we prepare our official comment letter. 

May 2, 2017

Following up on the popularity of Episode 14 on the Comprehensive Assessment, Jennifer and Judi are now discussing the Plan of Care. Three of the the top ten CMS deficiiences have to do with the Plan of Care. Much more than just a check box that needs completed, learn more about this very important piece of the CoP. 

Apr 18, 2017

Addressing the one thing that every patient served by hospice in the US has in common. Survey deficiencies in recent years continue to identify the comprehensive assessment as an area of concern. Hear Jennifer and Jon R. discuss the importance of getting it right and why every staff member should be familiar with this CoP. 

Apr 4, 2017

Fresh from the Healthcare Compliance Association conference, hear Judi and Jennnifer discuss their takeaways on areas of risk for hospice providers. They also offer action steps for what measures providers should be taking to mitigate that risk. They discuss the value of the PEPPER Report and healthcare components that are globally applicable outside of hospice.

Mar 21, 2017

MedPAC recently released it's new report to Congress. In the chapter on Hospice, one of the issues they bring up is live discharge. Hear Judi and Jennnifer discuss some of the reasons for the focus on live discharges and offer insight and tips into proper compliance. 

Mar 7, 2017

Quality has long been about what you "should" be doing but now we've moved into an era of what you "have" to be doing. And now more than ever there needs to be a close collaboration between compliance and quality. The most immediate quality requirements must be in place in less than a month. Hear Jennifer Kennedy and our Vice President of Research and Quality, Carol Spence discuss these upcoming requirements and learn how you can get prepared. 

Mar 3, 2017

NHPCO’s Health Policy Team members, Jon Keyserling and Sharon Scribner Pearce, share their key takeaways from President Donald Trump's first Joint Address to Congress. Learn more about what has been unfolding on the Hill, how it could impact the hospice community, and free resources that can help you become a better advocate for hospice.

Feb 21, 2017

Why is the ABN so confusing to providers? Do you know the difference between ABN and the NOMNC? Hear Judi and Jennifer discuss these commonly confused forms and learn more about the requirement to inform a patient when Medicare will no longer pay for a service. This issue is still a common question for many providers. 

Feb 7, 2017

Issues involving the attending physician are not as black and white as many of the other compliance concerns hospice providers share. This is most likely why we've seen such a recent uptick in inquires around it. Judi and Jennifer look at the role of the attending physician and address some of the most frequent questions, like: Who is the attending in an inpatient setting? Can a hospitalist be an attending physician? When does the hospice physician assume the role of attending physician? 

Jan 27, 2017

Following up on their popular post election podcast, hear from the leaders of our Health Policy Team, Jon Keyserling and Sharon Scribner Pearce on their key takeaways from President Donald Trump's first week in office. Learn more about what we might expect in the first 100 days, how it could effect the hospice community, and free advocacy resources.

Jan 24, 2017

Hospice providers across the country are facing a number of stressors. For example, increasing regulatory burden, everyone is feeling the pain and increased scrutiny is the norm. This episode focuses some of the issues are most prevalent to providers in the field. In addition to the challenges, Judi and Sue Lyn Schramm discuss the many opportunities available and their insights on what areas could see potential growth as part of your business strategy. 

Jan 10, 2017

Are you calculating your 5% volunteer patient commitment properly? Year after year, the role of the volunteer as it relates to COP requirements is one of most frequent questions our Regulatory team receives. Hear Judi and Jennifer discuss what qualifies and what does not, components of volunteer training and the calculation for the federally mandated 5% requirement. 

Dec 20, 2016

It's a complex issue but thanks to recent changes, life has gotten a little easier for providers. Hear Judi Lund Person discuss the ways this update allows hospices to correct NOEs in a timely manner to ensure proper reimbursement. Judi shares additional insight to help providers make sure they're submitting NOEs properly. NHPCO led advocacy efforts that included data collected from the provider community to correct this issue that was causing challenges to many hospices. 

Dec 15, 2016

Hear NHPCO President and CEO, Don Schumacher reflect on his 40 years in the field. As he prepares for his retirement from NHPCO Don discusses the changes in the field and his hope for the future. 

Dec 6, 2016

How does your hospice evaluate the provision of general inpatient care? Over the past couple of years we've seen CMS and the MACs increase their focus on GIP. This scrutiny is twofold: the scrutiny for the hospice that has an inpatient facility as well as for the hospice that provided zero days of GIP care. Hear an in-depth discussion from Judi Lund Person and NHPCO Edge Director, Sue Lyn Schramm on the challenges and the opportunities for this level of care. 

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