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NHPCO Podcast

Dec 19, 2017

We all know 2017 had a large focus on quality but there were also compliance issues that providers needed to pay attention to. Highlights included the issuance of nursing home interpretive guidelines, the PEPPER report, and OIG scrutiny areas. Judi and Jennifer also look forward toward 2018 and possible OIG focus issues...


Dec 5, 2017

November 15 was the deadline for the new Emergency Preparedness CoP. Following up on one of our most popular podcasts, Jennifer and Jon R discuss key provisions and offer tips as you continue to work and refine your organizations emergency preparedness plan. In a year with many natural disasters and public tragedies...


Nov 21, 2017

Priorities of the Office of the Inspector General include fraud, waste and abuse. In recent years, their reports have looked at the hospice community and they have expressed areas of concern all providers should be aware of. Judi and Jennifer help explain the important role of the OIG and outline key concerns all...


Nov 7, 2017

We know retention of staff is an important component of successful business operations. Hear a discussion on the STAR , the only job satisfaction survey designed specifically for the hospice field. A valuable benefit of membership, STAR allows providers to survey staff and get reports reflecting real time results. STAR...


Oct 17, 2017

There are a number of tools available to help you track critical compliance and quality metrics. Are you using them to your best advantage? Creating a compliance dashboard with these tools can help you streamline monitoring. Judi and Jennifer discuss tips for your dashboard.