Hospice providers are in a unique position to meet patient and family needs outside of the hospice model. Hear how the CMS Serious Illness Population Model is such an opportunity for providers to reach people earlier in the course of illness and develop a potentially new revenue source for many services programs are already skilled at providing.
If hospices do not take advantage of all opportunities available and learn to think outside the Hospice Medicare box, they will miss out on developing the skills and expertise that are likely to be essential in our healthcare future. NHPCO Edge consultant, Khue Nguyen with Emprise Health talks about these issues to further remind providers that we must prepare for inevitable change that ultimately will contribute to sustainability.
Palliative care continues to be one of the greatest areas of opportunity for providers today. NHPCO offers a variety of options that can help, whether you are in the beginning phases of planning and implementation or have a well established program. JR sits down with Lori and talks about some of the specific tools that have been developed by the Palliative Care Council, such as the Palliative Care vs. Hospice resource. Then, Jennifer Ballentine with CSU joins to discuss some of CSU's professional development offerings that NHPCO members can take advantage of at a discount.
In Part 2 of our series we focus on the quality side of the FY2020 Hospice Wage Index Final Rule. Jon R. and Jennifer and discuss why it is just as important for providers to be tuning into the quality components as regulatory. The focus on quality is increasing and a thorough understanding of quality issues is an important part of hospice care. JR also shares some highlights from his summer and some insight on Tinkerbell.
We announce an upcoming offering addressing valuation and measurement. Lori Bishop sits down with Kathleen Kerr and Brian Cassell to discuss the details of this opportunity and how it pertains to program growth, quality improvement, and accountability. NHPCO is offering a Metric Intensive Workshop as a pre-con at 2020 LAC.
Every year NHPCO produces it's report, Facts and Figures which provides a snapshot of who is accessing care, who is providing care, CMS expenditures, and more. Lori, Jennifer, Don Sievert talk with JR about some key findings of the data and changes you will see this year's re-envisioned report.
While we still don’t know many of the specifics that will be part of the alternative payment models, there is still much providers can do to be proactive. Jon R. sits down with Lori Bishop and Dr. Phil Rogers who was the architect of the proposal submitted by AAHPM and worked in collaboration on the C-TAC proposal. Hear the background on this issue and how that shaped the proposals.
The SUPPORT Act was signed into law in late 2018 and includes provisions allowing certain hospice employees to handle controlled substances and assist families with onsite disposal at home. While we still are waiting for specific guidance from the federal government, NHPCO has been working to clarify what providers need to be doing – and what they shouldn’t be doing.
NHPCO released the first several chapters of the new Palliative Care Playbook last month. The playbook was created to help providers address the issues and challenges faced by starting or sustaining a community-based palliative care program. Hear a discussion with JR, Lori Bishop and Kathy Brandt and learn how you can utilize the playbook to improve your program.
It's that time of the year again, CMS released the FY2020 Hospice Wage Index Proposed Rule. Team NHPCO breaks it down and lets you know the components that will have the biggest implications on providers, the importance of providing feedback and opportunities to do so. JR is very excited to make a classic movie/hospice analogy...and does not let it go.
In this special leadership episode, Jon R. sits down with former NHO President and CEO Jay Mahoney and Empath Health President and CEO Rafael Sciullo to discuss our evolution as an organization and how the principles that guided hospice over 40 years ago still hold true today. JR gets excited to learn one of our guests worked with hospice pioneer, Florence Wald.
CMS implemented the Service Intensity Add-on to incentivize visits during the last 7 days of life, however data has shown nearly 50% of patients do not receive a skilled visit during this time. Jennifer sits down with Jon R. to discuss why it is so important for providers to ensure this care is happening. Jon starts out with news on the upcoming NHPCO rebrand and new website.
NHPCO Is committed to helping the field understand ongoing issues of importance, one example is Medicare Advantage in hospice. Building on our collaboration with the Better Medicare Alliance, Edo Banach sits down with BMA President and CEO, Allyson Y. Schwartz to discuss opportunities and concerns on all sides of the issue. In June, our two organizations will hold a second invite only convening to further this conversation.
Jon R. sits down Judi Lund Person as she looks back at last year's Proposed Hospice Wage Index Rule and cites various elements where data are critical. We expect the next proposed rule to come out later next month, how will data play a part? Judi stressed the importance of data and speculates on what elements will continue to be a factor throughout 2019 and 2020 and beyond.
Jon R. sits down with Lori Bishop and Dr. Balu Natarajan for a conversation on palliative care. We know there are so many opportunities in community-based palliative care but there are also difficulties that remain in making it work. From distinguishing between hospice and palliative care, to appropriate scaling to reimbursement, this episode dives into what one program has done to be successful and what NHPCO is doing to help. And JR discusses his love of muffins.
CMS has just released it's 2018 top ten hospice survey deficiencies. Once again there are many repeat citations we’ve seen in previous years. Judi and Jennifer discuss their concerns over these most common deficiencies and why providers should be focusing their attention on them. And it's JR's favorite time of the year...awards season.
For the first of our more broad, leadership based topics we are discussing the recent hospice experience of NHPCO's COO, John Mastrojohn. He sits down with Jon R. and Lori Bishop to discuss the perspective of being on the other side of care and improvements all providers could consider. In this episode, JR says nothing funny.
To kick off the New Year, Jon R. sits down with Judi to discuss what providers can start thinking about at the beginning of the year to ease their compliance journey through 2019 and beyond. If you have a “regulatory resolution” for 2019, Judi offers some practical tips.
In this special year end episode, Edo Banach sits down with Drs. Thomas Edes and Scott Shreve from the Department of Veterans Affairs to discuss the important role hospice and palliative care plays for our country's veterans. Hear how the We Honor Veterans program began and what all providers should be considering when taking care of this special demographic.
Imagine Judi Lund Person and 1000 hospice professionals all in one hotel. In November, NHPCO welcomed many to the IDC in New Orleans. Jon asks Judi about the most frequent questions and observations from when she was onsite. From opioid disposal issues to some surprising takeaways. And hear JR fail in a role play as a family caregiver.
Jennifer provides some further insight into CAHPS and explains why is it so vital providers take full advantage. Don't let your CAHPS scores work against you. Remember it is an important way for providers to get feedback on patient and family experiences to strengthen your business and increase satisfaction. And JR talks about that time he got free floor mats.
We've discussed Hospice Compare on previous podcasts but Jennifer shares with Jon R. the newest updates and what providers need to be aware of. Remember Hospice Compare is a way the public can learn about your program so it's vital that providers have an understanding how it works.
Last month, we discussed the Congressional Ways and Means Committee's support for reducing regulatory burden (Episode 48). Since that podcast, CMS released the proposed rule on reducing regulatory burden for all medicare providers. What in the proposed rule will affect hospice? Judi and Jennifer pick up the discussion about the specifics that relate to hospice.
We welcome special guest, Congresswoman Allyson Schwartz, President and CEO of the Better Medicare Alliance who sits down with Edo Banach about the complex issue of Medicare Advantage in hospice. NHPCO is working with BMA to more fully explore issues that we as a provider community need to be familiar with. MA is a polarizing topic for many, but regardless all hospice providers should be informed because if we're proactively talking about this others will be doing this for us.